Washing machines help us clean dirty clothes. Some of the clothes come out perfectly clean. Others may still have the remnants of a stain that is now barely visible. And then there are some clothes where the machine, no matter how you well it cleans, cannot remove the stain. The stain remains visible to where you will decide to discard that piece of clothing.
Washing machines are also a great metaphor for relationships. All of us are imperfect. We have dirt and stains that need to be cleaned up. As with washing clothes, our relationships need repeated washings to keep them looking good to where they can perform as we need them to. In my personal business coaching practice in The Woodlands business and personal relationships are very often dominate over the topics of sales, operations and profitability.
Faucets and drains are two things designed to work together. Water comes out of a faucet and goes into a sink. Once in the sink, it flows toward the drain and goes away. Or you can stop up the drain and let the sink collect water. As a personal business coach in The Woodlands and in Houston, I look for the faucets in a business such as cash flow, marketing, advertising, operational and financial processes, administrative and management style, and most importantly, the people. And I also look for the drains.
Interestingly, there are several ways to look at faucets and drains in business. A company invests a great deal of money in an advertising program. The money is the faucet. It pours out into the advertising program. The advertising program is wildly successful at bringing in new and profitable sales. The sink, the company’s cash reserves, start to fill up. The drain, which is the money going out for advertising, is slower than the faucet that is bringing in new sales causing more money to back up in the sink.