Faucets and drains are two things designed to work together. Water comes out of a faucet and goes into a sink. Once in the sink, it flows toward the drain and goes away. Or you can stop up the drain and let the sink collect water. As a personal business coach in The Woodlands and in Houston, I look for the faucets in a business such as cash flow, marketing, advertising, operational and financial processes, administrative and management style, and most importantly, the people. And I also look for the drains.
Interestingly, there are several ways to look at faucets and drains in business. A company invests a great deal of money in an advertising program. The money is the faucet. It pours out into the advertising program. The advertising program is wildly successful at bringing in new and profitable sales. The sink, the company’s cash reserves, start to fill up. The drain, which is the money going out for advertising, is slower than the faucet that is bringing in new sales causing more money to back up in the sink.