In the previous two blog posts we talked about building a culture of safety and how it centers on our desire to belong. What are some steps we can take to create that culture? After all, very often it is easy to identify WHY we need to do something and WHAT needs to be done. But, it is the HOW that can hold us back.
As a personal development business coach in Houston I am often reminded in collaborating with clients and even from my own experiences as a business owner, some of which were fairly large, that it is the start of instituting change that stops us.
Yes, the start is what stops us. Here are some thoughts to get you started on building safety in your culture, in your life. And along with that to create a sense of belonging and collaboration.
First you must be an active listener. Almost go overboard in letting people know that you are truly listening to them. In my personal business coaching in Houston and The Woodlands I have learned that I gain so much more in the ability to have better relationships when I actively listen. I listen to learn. I don’t listen to respond. Also, and this is critical, my cell phone is on mute and turned over where I can’t see it. You cannot be an active listener is someone sees you have a potential distraction.
Second of all let your people know early on in the conversation where you are weak or maybe need support. To be an effective leader this is a must. Why? If others know where you are weak, and you admit to it, two things happen.
This allows you to create a bond with them that can come from no other source. Vulnerability has the ability to build very strong connections unlike anything else. And, when they know where you have stated your vulnerability, they now know where to support you as a leader. Weak leaders never admit to vulnerability. As a result, they don’t make the strong connection and their people don’t know how to support them. My belief is that one of the greatest self-improvement tips for success as a leader is to share your vulnerability.
Third, as a leader, whatever the message that is being brought to you, embrace the messenger, even if you don’t like the message. People must feel safe in coming to you. When they do, they will alert you to unseen opportunities and guard you against potential future problems. They will have your back.
Fourth, give the people who follow you a preview of future connections and possibilities. Use examples of other team members who started where they are and are now in higher positions because they chose to add value to themselves.
Lastly, make sure you acknowledge people with many thank-yous. It may seem corny but in good cultures which are safe you will hear it a great deal. No one dislikes appreciation. And appreciation by its very nature allows us to share what is good in others with them and make it, because we are giving it, part of ourselves.
As a leader or in your life utilize the above steps in creating a culture of safety, a winning culture.